Refund Policy

Introduction

This Refund Policy explains when Funded4You ("the Company", "we", "us", or "our") may issue refunds for purchases made through funded4you.com (the "Website"). By buying any of our services, you agree to this policy.

1. Eligibility for Refunds

You may request a refund within fourteen (14) calendar days of purchase, provided none of the following apply:

• You have logged into the platform and started any trading activity, including opening, modifying, or closing a position.
• You have violated account rules or the Terms associated with your purchase.
• Your account has been flagged for suspicious, fraudulent, or abusive activity.
• You already received a refund for a previous purchase within the last sixty (60) days.

Once any trading activity has started on the account, refund eligibility ends, even if you are still within the 14-day window.

2. Non-Refundable Circumstances

Refunds will not be granted when:

• You change your mind after starting trading activity.
• You fail to meet evaluation or challenge objectives.
• Your account breaches rules, including drawdown limits, prohibited strategies, or other terms in the service agreement.
• The purchase used a promotional discount, coupon, or special offer, unless the promotion said otherwise.
• You open a chargeback or payment dispute without contacting support first. Please reach us before disputing a payment. Unresolved chargebacks may affect your account standing.

3. How to Request a Refund

Email support@funded4you.com with the subject line "Refund Request". Include:

• Your full name as registered on the platform
• The email address on your account
• Your order ID or transaction reference
• A short explanation of why you are requesting a refund

We aim to acknowledge refund requests within two (2) business days.

4. Refund Processing

Approved refunds are sent to the original payment method. Typical timing:

• Credit/debit card: 5–10 business days, depending on your card issuer
• Other payment methods: 5–14 business days, depending on the provider

Funded4You is not responsible for delays caused by third-party payment processors or banks.

5. Partial Refunds

In some cases we may offer a partial refund at our sole discretion, for example when a service was only partly delivered or when eligibility conditions are only partly met.

6. Duplicate Purchases

If you were charged more than once for the same service because of a technical error, contact support immediately. Verified duplicate charges are refunded in full.

7. Account Suspension & Termination

If your account is terminated for a Terms violation, you are not eligible for a refund. We may suspend or terminate accounts involved in fraud, platform abuse, or conduct that undermines the integrity of our services.

8. Dispute Resolution

Contact support before starting external payment disputes. If we cannot resolve the issue, the process in our Terms and Conditions applies.

9. Cancellation Policy

You may cancel a subscription or service at any time by emailing support@funded4you.com or using the Contact Us page. After cancellation:

• If you cancel within the eligible refund period and have not started trading activity, you may qualify for a full refund under Section 1.
• If trading activity has already started, the account stays active through the current billing or evaluation period, then no further charges apply.
• Cancellation does not create a refund for services already delivered or evaluation periods already in progress.

Submit cancellation requests as early as you can so we can process them promptly.

10. Changes to This Policy

We may update this Refund Policy at any time. Changes take effect when posted on the Website. Review this page periodically. Continued use of our services after changes means you accept the updated policy.

Contact Us

Questions about this Refund Policy or a refund request: support@funded4you.com.